As is usually the case, attending the annual BSR conference is inspiring and energizing. However, at this year’s conference in San Francisco was the first time ‘Factivist’ was present. Listening and interacting from the Factivist point of view provided a whole new perspective on how business can be a force for good (considering the fact that 44% of the worlds largest global economies are corporations). ‘Transparency’ has always been a leading theme at BSR conferences, but this time, transparency directly was translated into truth-telling – and telling the truth in a way that moves people (the active ingredients of Factivist).
One communication fact that popped up on several occasions at the conference was the number of CSR reports increasing to 3100 in 2008 from 2000 in 2007. But only 4% of the reports are read! Many pointed out to the fact that the reports, although packed with pertinent information, are often not presented in a way that nudges not only the mind, but also the soul. There seems to be room for some Factivist influence in this category. The sense was that the reports could too often be dry, thick, lifeless and wonky (erring on the side of ‘analysis for analysis sake’), and thus not making powerful connections with citizens and key audiences. It’s a fine line presenting complex issues in an overly simplistic way without going down the ‘dumbing down’ road. Still, there is a great opportunity to present crucial and rich information in an way the prompts intrigue and interest first, bring the viewer in through a door that touches all their senses instead of just the lower back side of the right brain.
Regarding presenters at the conference, this was a good one. Plenary sessions included Fadi Ghandour, Founder and CEO of Aramex International; Elizabeth Bagley, US Special Representative for Global Partnerships; Zhang Yue, Chariman and CEO of Broad Air Conditioning; John Donahue, CEO of eBay; Panel plenaries on sustainability with Ernst Ligteringen of GRI and Ricardo Young of the Ethos Institute and a panel discussion on sustainable innovation featuring Harvard’s Rosabeth Moss Kantner, John Kao and Nike’s VP of Sustainable Business and Innovation Hanna Jones. The plenary’s indeed had an international flavor. Of these, Zhang Yue’s was seminal as he challenged old-school concepts of growth, success and getting bigger. When he noted that if all the world lived the ‘American Model’, we would need five more planets to survive, Factivist took note. Go to bsr.org for video summaries of each of these presentations.
Factivist found the high point of the conference to be a breakout session with Sylvia Earle, Explorer in Residence at National Geographic and Time’s first Hero of the Planet. Confident and passionately soft-spoken, Sylvia’s presentation was riveting as she pointed out the real reasons why business needs to be sustainable. Not a ‘business’ talk in a direct sense, her observations made us all realize that what’s the point of having a green bottom line if by 2048, all the fish are gone from our oceans (what will happen if we keep behaving the way we are behaving). What’s the point of innovating new sustainable stuff when 70% of our planet is veritably dead. Check out an amusing but effective Sylvia Earle on the October 13 Colbert Report http://www.colbertnation.com/the-colbert-report-videos/252641/october-13-2009/sylvia-earle and her monumental, prize winning presentation at TED http://www.ted.com/talks/sylvia_earle_s_ted_prize_wish_to_protect_our_oceans.html.
Other breakout sessions included Monsanto making efforts to defend itself as a corporate partner on one end, and Kavita N. Ramdas, President of CEO of Global Fund for Women, leading a passionate/inspring session on Investing in Women and Girls. Ramdas’ session was right behind Earle’s in terms of impact on Factivist. Full of real world common sense and provocative truths, Ramdas’ noted that smart business needs to recognize 51% of the world’s population and that the first step to alleviate poverty is to pay women what men get paid (right now in most of the world women get paid 65% of what men get).